I have an Actiontec GT701 with a Bridged Ethernet (RFC1483) Connection
Step 1 - Verify Connection with your router
Check the link lights on your Actiontec Home Gateway. Make sure the lights
associated with the Internet and your PC are lit.
Make certain that on the status page for the Actiontec Home Gateway shows "Connected"
for Connection Status.
Check your browser's configuration and ensure it is configured for a LAN connection.
Please note that if your DSL link light will not stay solid, this means
that the router is not training and you must call Qwest to troubleshoot your
DSL Line - their number is 1-800-247-7285.
Step 2 - Verify settings for your computer and router
1. Check the physical connections and make sure the LED for the associated
Ethernet Network connection is lit.
2. When you signed up for your DSL service, you were given a static IP address,
Gateway, Subnet and DNS Servers. Please verify that all of these are setup properly
on your Router. Our current DNS servers are 216.19.223.25 and 216.19.223.26,
if you have something else entered, please change them to these.
3. Reset the router by pressing in the reset button for 3-4 seconds.
4. Reboot your PC.
If you still cannot connect after these steps, please call our office at 602-264-7000. We will be happy to assist you with further troubleshooting steps.