I have an Actiontec GT701 with a Point to Point Connection

Step 1 - Verify Connection with your router

Check the link lights on your Actiontec Home Gateway. Make sure the lights associated with the Internet and your PC are lit. On the GT701, you should look at the DSL, INTERNET, and ETHERNET lights on the front of the router, the DSL and INTERNET lights should both be solid, while the ETHERNET light will blink if there is activity.
Make certain that on the status page for the Actiontec Home Gateway shows "Connected" for Connection Status.
Check your browser's configuration and ensure it is configured for a LAN connection. Make certain that on the status page for the Actiontec Home Gateway shows "Connected" for Connection Status.
Please note that if your DSL link light will not stay solid, this means that the router is not training and you must call Qwest to troubleshoot your DSL Line - their number is 1-800-247-7285.

Step 2 - Verify settings for your computer and router

1. Check the physical connections and make sure the LED for the associated Ethernet Network connection is lit.
2. Check to ensure the IP address of your computer is set to an IP within 192.168.0.2 to 192.168.0.254. Verify the subnet mask is set to 255.255.255.0 and the gateway is set to 192.168.0.1.
3. Reset the router by removing the power cable, waiting a few seconds, and then plugging it back in.
4. Reboot your PC.

If you still cannot connect after following these steps, please call our office at 602-264-7000. We will be happy to assist you with further troubleshooting steps.