Last updated: July 2026
Cookie Notice
1. Data Controller
This Cookie Notice explains how Getnet Payments, S.L. ("Getnet", "we", "our" or "us"), as the controller responsible for this website www.getnet.net (the "Website"), uses cookies and similar technologies when you visit or interact with the Wbebsite.
The purpose of this Cookie Notice is to provide you with clear and transparent information about:
- the cookies and similar technologies used on the Website;
- the purposes for which they are used;
- the legal basis for their use;
- the third parties that may receive information collected through those technologies;
- how you can manage or withdraw your cookie preferences at any time.
This Cookie Notice should be read together with our Privacy Notice, which explains in greater detail how we process personal data collected through the Website and the rights available to you under applicable data protection legislation.
2. Definition of cookies
Cookies are small text files that are downloaded and stored on your device (such as your computer, smartphone or tablet) when you visit a website. Cookies enable the website to recognise your device and remember certain information about your visit, such as your preferred language, your browsing preferences or previous interactions with the Website.
In addition to cookies, the Website may use similar technologies, such as pixels, tags, software development kits (SDKs), local storage or comparable technologies that perform equivalent functions. For simplicity, this Cookie Notice refers to all such technologies collectively as "cookies", unless otherwise specified.
Depending on their purpose, cookies may be used to:
- ensure the Website functions correctly;
- remember your preferences;
- measure and improve the performance of the Website;
- analyse how visitors use the Website;
- personalise content;
- measure the effectiveness of advertising campaigns;
- display personalised advertising where you have provided your consent.
Some cookies are placed directly by Getnet (first-party cookies), while others are placed by carefully selected third-party providers that deliver services on our behalf or provide embedded content or advertising functionality (third-party cookies).
3. Why do we use cookies?
We use cookies for different purposes depending on their function.
These purposes include:
a) Ensuring that the Website operates correctly
Certain cookies are essential for the operation, security and functionality of the Website.
Without these cookies, some parts of the Website may not function correctly.
b) Remembering your preferences
Cookies allow us to remember choices you have made, such as your language preferences or cookie settings, so that you do not have to make those selections each time you visit the Website.
c) Measuring and improving Website performance
Analytics cookies help us understand how visitors use our Website, including:
- which pages are visited most frequently;
- how users navigate through the Website;
- how long visitors remain on particular pages;
- whether users encounter technical issues.
This information allows us to improve the performance, usability and accessibility of our Website.
Where required by law, these cookies are only placed after you have provided your consent.
d) Measuring the effectiveness of our communications and advertising
Where you consent, certain cookies allow us to understand whether our advertising campaigns are effective.
These cookies may measure:
- visits originating from advertising campaigns;
- interactions with online advertisements;
- conversions;
- aggregated campaign performance.
e) Delivering personalised content and advertising
Subject to your consent, certain third-party providers may use cookies to display advertisements that are more relevant to your interests based on your browsing behaviour across websites.
These cookies may also be used to limit the number of times you see a particular advertisement and to measure the effectiveness of advertising campaigns.
4. Legal basis for the use of cookies
Under the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) and the Spanish Information Society Services and Electronic Commerce Act (“LSSI”), the legal basis for the use of cookies depends on the type of cookie and the purposes for which it is used.
a) Strictly necessary cookies
- Strictly necessary cookies are essential for the operation of the Website or for providing a service expressly requested by you.
- These cookies do not require your consent.
- They are used solely on the basis that they are necessary to provide the service requested by the user, in accordance with Article 22.2 of the LSSI.
b) All other cookies
Analytics, functionality, social media and advertising cookies are only placed on your device after you have provided your prior consent through the Privacy Preference Center (our Cookie Banner).
You are free to:
- accept all optional cookies;
- reject all optional cookies; or
- choose the specific categories of cookies you wish to accept.
Your decision will not affect your ability to access the Website, although rejecting certain categories of cookies may affect the availability or functionality of some optional features.
You may withdraw or modify your consent at any time by clicking the Cookie Settings link available on the Website to open our Cookie Banner.
The withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.
5. Consent and management of cookie preferences
When you first visit the Website, you will be presented with our Cookie Banner that allows you to:
- accept all optional cookies;
- reject all optional cookies; or
- manage your preferences by selecting the categories of cookies you wish to allow.
Except for strictly necessary cookies, no cookies will be placed on your device unless and until you have provided your consent.
You may withdraw or modify your consent at any time by clicking the Cookie Settings link provided below in this Cookie Notice to open our Cookie Banner.
Strictly necessary cookies do not require your consent because they are essential for the operation of the Website or for providing a service expressly requested by you, in accordance with Article 22.2 of the LSSI.
6. Categories of Cookies
The Website uses the categories of cookies described below.
The cookies placed on your device depend on:
- the choices you make through our Cookie Banner;
- the pages you visit;
- whether you interact with embedded third-party content (such as YouTube videos); and
- the services available on the Website.
6.1. Technical and strictly necessary cookies
Strictly necessary cookies are essential for the operation, security and functionality of the Website. They enable core features such as maintaining user sessions, remembering your cookie preferences and ensuring that the Website operates securely.
These cookies cannot be disabled through the Privacy Preference Center (our Cookie Banner), as they are necessary to provide the Website or a service expressly requested by you.
| Provider | Cookie | Purpose | Duration |
|---|---|---|---|
| OneTrust | OptanonConsent | Stores your cookie consent preferences so that your choices are respected on future visits. | 1 year |
| OneTrust | OptanonAlertBoxClosed | Records that the cookie banner has been displayed to avoid showing it repeatedly after your preferences have been recorded. | 1 year |
| Getnet | affinity | Maintains session persistence by ensuring requests during the same browsing session are directed consistently to the appropriate application server. | Session |
| Getnet | visited | Remembers whether certain links or website elements have previously been visited to improve navigation. | Session |
| Akamai | bm_sv | Used to differentiate between traffic from humans and bots. | Session |
| Akamai | ak_bmsc | Used to differentiate between traffic from humans and bots. | Session |
6.2. Preference and Functional Cookies
Preference cookies remember choices you make when using the Website, allowing us to provide enhanced functionality and a more personalised experience.
Examples include remembering:
- language preferences;
- regional settings;
- interface customisation;
- accessibility settings.
- These cookies are only used where appropriate and, where required by applicable law, only after you have provided your consent.
| Provider | Cookie | Purpose | Duration |
|---|---|---|---|
| Adobe | at_check | Check if cookies are enabled/supported on the browser. | Session |
| Adobe | mbox | Generate dynamic content in a marketing box on the page. | Session |
6.3. Analytical/performance cookies
Analytics cookies help us understand how visitors use the Website so that we can improve its performance, usability and accessibility.
The information collected is generally aggregated and used to produce statistical reports. However, depending on the implementation, some analytics cookies may process online identifiers that constitute personal data under the GDPR.
These cookies are only placed after you have provided your consent.
| Provider | Cookie | Purpose | Duration |
|---|---|---|---|
| _ga | Used by Google Analytics. Distinguishes individual visitors and generates statistical information about Website usage. | 1 year | |
| _ga_* | Used by Google Analytics. Maintains session state and measures interactions across pages. | 1 year | |
| Hotjar | _hjSession_* | Maintains the current Hotjar session to analyse user behaviour during a browsing session. | Session |
| Hotjar | _hjSessionUser_* | Assigns a unique identifier to recognise returning visitors for analytics purposes. | 1 year |
| Hotjar | _hjTLDTest | Determines the most appropriate cookie path across subdomains during initial page loading. | Session |
Analytics cookies allow us to understand, for example:
- which pages are visited most frequently;
- navigation paths;
- interactions with website content;
- technical performance;
- aggregated usage statistics.
6.4. Behavioural advertising cookies
Where you have provided your consent, certain third-party providers may place behavioural advertising cookies on your browser. These cookies allow us to measure the effectiveness of our advertising campaigns and, where applicable, to display advertising that is more relevant to your interests.
| Provider | Cookie | Purpose | Duration |
|---|---|---|---|
| YSC | This cookie records a unique identifier used to generate statistical data on the YouTube videos viewed by the user. | Session | |
| VISITOR_PRIVACY_METADATA | This is a YouTube cookie used in connection with the visitor's privacy preferences on websites. It stores information about the visitor's privacy settings, such as whether they have accepted or rejected the use of cookies or opted out of tracking. | 5 months | |
| Meta | _fbp | Used by Meta (Facebook) to deliver advertising products, such as real-time bidding from third-party advertisers, and to measure campaign effectiveness. | 2 months |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 2 months | |
| TikTok | ttcsid_* | Associated with TikTok. Used to track your activity and how you interact with their embedded services on other websites. | 2 months |
| TikTok | _tt_enable_cookie | This cookie name is associated with TikTok which is used to collect data about behaviour and purchases on the website and to measure the effect of advertising. It is also used to track website activity to help optimize advertising efforts. | 2 months |
| TikTok | ttcsid | This cookie name is associated with TikTok which is used to enable TikTok Ads session tracking by assigning a unique session ID to users who click on TikTok ads, allowing for the attribution of user behaviour and conversions within the same session. | 2 months |
| TikTok | _ttp | Cookie set by TikTok. It is used to measure and improve the performance of advertising campaigns and to personalise the user experience, including the ads shown on TikTok. | 13 months |
| IDE | Google cookie used by Floodlight (DCF), Google Campaign Manager, Display & Video 360, Google Ad Manager, Google Analytics and Search Ads 360. It is used to register and report user actions after viewing or clicking on an ad, in order to measure advertising effectiveness and display personalised ads to the user. | 1 year | |
| __Secure-ROLLOUT_TOKEN | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | 5 months | |
| __Secure-YEC | Records the user's video player preferences when viewing embedded YouTube videos. | Session | |
| test_cookie | Google cookie used by Google Ads, Floodlight (DCF), and AdSense for Search to verify whether the browser accepts cookies, ensuring that tracking tags and conversion measurement function properly. It also stores user preferences, such as language, and helps deliver personalised advertising. | Session | |
| __Secure-YNID | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | 5 months | |
| VISITOR_INFO1_LIVE | Cookie set by Google Ads and YouTube. It contains a unique identifier that Google uses to remember the user's preferences and other information, such as their preferred language and the number of search results to display per page. It is also used to detect and resolve service issues and to optimize video playback and the video player interface. | 5 months |
7. Ways to Disable or Delete cookies
Once cookies have been placed on your device, you may revoke your consent and/or delete them at any time by accessing the Privacy Preference Center (our Cookie Banner) using Cookie Settings link below:
Alternatively, you may use the cookie and privacy settings available in your web browser. The procedure for revoking consent and deleting cookies varies depending on the browser you use. For more information, please refer to the following:
- Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies
- Microsoft Edge: https://support.microsoft.com/es-ES/edge/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use
- Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac
- Chrome: https://support.google.com/chrome/answer/95647?hl=es-ES
8. Update to the Cookie Notice and contact details
This Cookie Notice might change depending on the cookies used. If we start using new types of cookies that need you to agree to them, we will tell you and ask for your agreement before we insert them on your browser.
Please check this notice regularly when you visit our website so that you know how and why we use cookies and any changes in the type of data collected.
If you have any questions about this notice, you can contact Getnet’s DPO at the following address: privacy@getnet.net with "Cookie Notice" in the subject line.